Helping Guru Terms and Conditions


Welcome to Helping Guru. Your use of this site demonstrates your acceptance of the following terms and conditions. If you do not agree to these terms and conditions in whole or in part, please do not use this site.

Non Profits

Helping Guru provides fundraising services for non-profits. We charge a percent of each donation and recommend this information be provided to your donors when making donations. Before using our fundraising services, we require the charity's federal id number to verify non-profit status.

The following link is one tool used to verify organizations eligible to receive tax-exempt charitable contributions: http://apps.irs.gov/app/eos/mainSearch.do;jsessionid=pFG0nSTqqSJw9TzqIdtmYg__?mainSearchChoice=pub78&dispatchMethod=selectSearch

Refund Policy

Refunds on event registration and charitable donations are specified by the individual event director. You can contact Helping Guru at any time within 30 days of an event and we can request a refund from the race director on your behalf.

All merchandise sold on this site is custom logoed and created especially for each customer when the order is fulfilled. As a result, all sales are considered final and cannot be exchanged for another size, color or logo.

Exceptions to this non-return policy is for quality of merchandise or accuracy of your custom printed merchandise only, and will only be exchanged for another product exactly as originally ordered.

Copyright and Trademarks

This website and its contents are intended for your personal use. Unless otherwise noted, all content on this site, including text, graphics, logos, button icons, images, audio clips, and software, is the property of Helping Guru and is protected by United States and international copyright laws. All software used on this site is the property of Helping Guru and is protected by United States and international copyright laws. Third-party content providers also own copyrights in the content original to it. You may not modify, publish, adapt, transmit, participate in the transfer or sale, exhibit, distribute, display, reverse engineer, decompile, dissemble, perform, reproduce, create derivative works from, or in any way exploit any of the site content, on this site, in whole or in part.

You may download or copy one copy of the site content for personal, noncommercial use only, provided that no changes in or deletion of author attribution, trademark, legend, copyright notice, or other proprietary notices shall be made. Downloading or copying site content for other than personal, noncommercial use is expressly prohibited without the prior written permission of us or any other copyright owner. You acknowledge that you do not acquire any ownership rights by downloading or copying any of the product listings, descriptions, or prices, nor may you frame or utilize framing techniques to enclose any trademark, logo, or copyrighted material from the site or use any meta tags or any other hidden text utilizing our names or trademarks, without our express written consent.

You shall be solely responsible and liable for any and all damages resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from any uploading, posting, or submission of your content on the Site. 2019 © Helping Guru. All rights not expressly granted herein are reserved.

Links to Third-Party Sites

This site may contain links to web sites operated and maintained by third parties, over which we have no control. Their Privacy Policy and Terms and Conditions may be different from our Privacy Policy and Terms and Conditions. Be advised that you access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on it. Payment Processing. All Credit Card, PayPal and other payment processing will show as 'Helping Guru' on your statement.

Event Pictures

Any pictures uploaded as part of an event are provided for public download per the terms of the Photography Agreement. By uploading pictures, Helping Guru is given permission to list the pictures on a public web page for download by users. Pricing for the downloads is set by the event director. Photographers, events, and race directors release all exclusive ownership rights to uploaded pictures.

Direct Email Service and Permission

Helping Guru offers a Direct Email service where race directors can create emails and send to Helping Guru members or their own list. Permission must be obtained for anyone that is sent a direct email.

Permission is express, verifiable consent to receive direct emails and marketing communication.

Express means that when you asked for permission, your question wasn't tied in with another agreement. For example, a separate checkbox for "I would like to receive marketing email from Your Company" is express and clear.

Because permission should also be verifiable, we recommend getting written or other permission from each recipient. With Helping Guru's signup forms, we track and record the date and time of submission, so we have verified permission.

To ensure you have permission, always get approval before you send someone direct emails. Never assume you have permission, and when in doubt, get confirmation.

What happens when you don't have Permission?

People who haven't given you permission are more likely to report your direct email as spam, and less likely to respond to your emails and register for your events. You should always get express permission.

Spam reports can lead to unwanted filtering and even blacklisting, which makes it virtually impossible for some recipients to receive any of your direct emails. This can also damage Helping Guru's reputation as a whole and negatively affect delivery for all our users.

Remember that any list of contacts obtained from a third-party source, no matter how reputable, violates our Terms and puts you at risk. Plus, the numbers show that a purchased audience is a useless audience, so permission is also important to your return on investment.

Event Information

At the discretion of Helping Guru, past event information will be moved to offline backup. Past event information can be provided by contacting Helping Guru Support.

Contacting Helping Guru

If you have further questions about Helping Guru's Terms and Conditions or comments on how we can improve the Helping Guru experience, please do not hesitate to contact us.