We understand and share your concern about privacy. We want to assure you that Helping Guru respects your privacy and treats your personal information with the highest standards of safety, security and confidentiality. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. If you have questions regarding this Policy, you may direct them to Support@HelpingGuru.org.
Our goal is to provide you with a safe and enjoyable experience. When we collect information about you it is in an effort to make our products and services more efficient and customized to you. You are free to browse the Helping Guru site without revealing any personal information about yourself. However, once you give us your personal information, you are not anonymous to us. Note we do not sell or share your information with any other third parties. The only email you receive from us will be order receipts, event updates, and weekly event promotion emails...all of which you can opt out of at any time.
You can shop at RunningGuru.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.
The company adheres to strict industry standards for payment processing, including:
RunningGuru.com is registered with the Authorize.Net Verified Merchant Seal program.
Helping Guru does not keep a record of credit card numbers. Therefore, it is impossible for your credit card information to be stolen from our systems. As mentioned above, your credit card information is securely encrypted during transfer to our site, so it cannot be stolen during the purchase process.
We automatically track certain information based upon your behavior on our site. We use this information to analyze our users' behavior, interests, and demographics to better understand and serve our customers. This information may include the URL that you just came from, which URL you next go to, what browser you are using, and your IP address.
This is information that you provide to us that is specific to you. We collect information such as your name, phone number, billing information, shipping information and other personal information as indicated on the forms throughout our site. You provide such information when you make a purchase, fill out a survey or form, provide testimonials feedback, etc. Where possible, we indicate which fields are required and which fields are optional. You can always choose not to provide information, but you may not be able to use a particular service or feature.
We use the information we collect from you only to provide and improve our products and services and make your user experience more efficient and relevant. We review the actions of our visitors on an aggregate basis to determine customers' preferences. Helping Guru also conducts analysis and research on our visitors' demographics, interests, and pages viewed based on the information provided to us during usage, from our server log files or surveys. We do not resell or distribute your information to any third parties.
To request that your information be removed from Helping Guru and deleted, contact us at Support@HelpingGuru.org. If your personal information is included on any page or event results hosted by an event and not Helping Guru, you must contact that even to have your information removed.